BBB Accredited Business since 10/01/1979
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A BBB Accredited Business since 10/01/1979
BBB has determined that Times Record News meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Times Record News' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Times Record News
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|11/20/2014||Billing / Collection Issues | Read Complaint Details|
|01/06/2014||Billing / Collection Issues | Read Complaint Details|
|05/21/2013||Problems with Product / Service|
Contact InformationPrincipal: Mr. Dwayne Bivona (Publisher)Customer Contact: Russell Arbuckle (Circulation)
Number of Employees
Alternate Business NamesTimes Publishing Company
Map & Directions
Map & Directions
Address for Times Record News
1301 Lamar St
Wichita Falls, TX 76301-7032