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BBB Accredited Business since 02/01/2011

Connect Hearing, Inc

Phone: (940) 689-9970Fax: (940) 689-9967View Additional Phone Numbers4700 K Mart Dr, Wichita FallsTX 76308-4536

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BBB Accreditation

A BBB Accredited Business since 02/01/2011

BBB has determined that Connect Hearing, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Connect Hearing, Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Connect Hearing, Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/01/1981Business started: 01/01/1969Business started locally: 01/01/1959New Owner Date: 07/02/2012
Type of Entity

Limited Liability Corporation

Business Management
Principal: Ms. Karen Knight (Manager)
Contact Information
Mr. Jonathan Nelson (RVP)
Number of Employees

3

Business Category

Hearing Aids & Assistive Devices, Hearing Aids Parts & Repairing

Hours of Operation
Mon: 08:30 AM to 05:00 PMTue: 08:30 AM to 05:00 PMWed: 08:30 AM to 05:00 PMThu: 08:30 AM to 05:00 PMFri: 08:30 AM to 05:00 PMSat: ClosedSun: Closed
Alternate Business Names
Jones Hearing Aid Center, Jones Audiology & Hearing Aid Center
Industry Tips
Hearing Aids

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.