Industry Tips

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Transmission

One of the most difficult tasks for the average car owner is to communicate effectively about the nature of transmission trouble. The simple solution is to describe exactly how the car is behaving.
Just saying the "car doesn't work right" gives little real help to a mechanic attempting to diagnose the problem properly. If the car owner will be more specific, then the mechanic will understand more clearly what to expect when the vehicle is given a road test.
Here are good examples of how to explain what is wrong:
1. The motor races between shifting gears.
2. The car shifts late or misses a gear.
3. A clunking noise in heard when the transmission goes into a lower gear or slows down.
4. The car does not shift out of first gear.
In short: BE SPECIFIC!
Reliable transmission repair mechanics will ask the driver a few simple questions before diagnosing the problem and offering a solution:
1. The year and make of the car?
2. What are the specific symptoms of trouble?
3. How long has the problem existed?

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.