Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Renton West Veterinary Hospital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRenton West Veterinary Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    607 SW Grady Way Ste 100, Renton, WA 98057-2977
    BBB File Opened:
    2/2/1998
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Business Incorporated:
    3/25/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • Renton West Veterinary Hospital, Inc, P.S.
    • Renton West Veterinary Clinic
    Business Management
    • Dr. Bart Iaia, Owner
    • Denise Iaia, Office Manager
    Contact Information

    Principal

    • Dr. Bart Iaia, Owner

    Customer Contact

    • Denise Iaia, Office Manager

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nikki H

    1 star

    08/09/2022

    From my first experience with Renton Veterinary clinic, it was bad. When I first called in with a concern about my pet, I was rewarded with a rude receptionist that clearly, did not care about the well-being of their patients. They made me wait over 2 weeks to get my pet into see them. I eventually went to a ****** care clinic to find out what was going on. Found out it was a tooth issue. I then went o Renton vet and had an exam. They confirmed and said lets get him scheduled for a tooth extraction. They were a month out. I was very concerned about my pet because he was having a hard time eating. I was then given pain meds to he could eat without pain. It wasn't working. My pet was still declining in health. I had frequent phone calls and texts with the vet concerned about my pet because he was losing weight rapidly and then completely stopped eating. I had also brought my pet in for many appointments with the vet at this point. They kept putting me off and shoving meds at me. About 5 days after my pet stopped eating completely, I was very distraught and kept asking for help. I was told they guessed I needed to start force feeding him. I brought him in to get his antibiotic shot and they weighed him and realized he had lost more weight. Again, they did nothing and said if he is still not doing well in a couple of days, maybe we should bring him in for another exam. The next day I was able to get him into a different vet for the tooth extraction. After and exam, blood work and an x-ray, we found out that my pet had fluid around his heart and lungs as well as a heart murmur that was confirmed as HCM. There was no cure we could do to help him and the next day we had to put him down. Renton Vet should have listened to me found this out for themselves. They neglected to listen to me and ran on autopilot when taking care of my animal. I will not be returning to Renton Vet and I would suggest finding another vet if you want good care for your animals.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.