Are you the Owner of this Business? ×
BBB® - Start With Trust

Are you...?

If yes, click here to learn about BBB Accreditation.

Are you...?

This business is not BBB accredited.

Beth A Brown CPA PC

Phone: (360) 379-5676 Fax: (360) 437-9188 PO Box 1656, Port Hadlock, WA 98339

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers tax services including tax resolution consulting.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Beth A Brown CPA PC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Beth A Brown CPA PC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 31, 2010 Business started: 10/01/2005 Business started locally: 10/01/2005 Business incorporated 10/10/2005 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Society of Certified Public Accountants
902 140th Ave NE, Bellevue WA 98005
Phone Number: (425) 644-4800

Type of Entity


Business Management
Mrs. Beth Brown, President
Contact Information
Principal: Mrs. Beth Brown, President
Business Category

Taxes - Consultants & Representatives Accountants - Certified Public Tax Return Preparation

Additional Locations


    PO Box 1656

    Port Hadlock, WA 98339 (360) 379-5676


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/19/2015 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: They left a voice mail identifying themselves, including the fact they were CPAs and where they were located. The voice mail said they were trying to reach ******* ******** and the nature of the issue was "too sensitive to mention on a voice mail without knowing if I would be the only one to hear it." I've had financial differences with banks and the IRS in the past, ones I believed were all resolved and settled. I was very concerned after receiving this call that one of them, or a new one, was coming at me again. I spent a fitful night worrying. I called Beth Brown CPA in the morning, only to find out that they were just trying to drum up business, "Is there any way we can be of service to you?"

Desired Settlement: Cease all deceptive sales calls. Clearly identify the call IS a sales call.

Business Response: Thank you for your comment. As we stated in the message it is very difficult to leave a message without talking about an IRS debt. Many businesses have personnel retrieving messages that the owner would prefer not to have knowledge of an IRS problem. We will take your comment and try to incorporate it into any future calls. If you have suggestions that would make the subject of the call more clear and still respect the privacy of the business owner please let us know. Thank you again for your comment your feedback is appreciated.

Consumer Response: (The consumer indicated he/she DID NOT accept the response from the business.)
This response is as deceptive as the call that generated the complaint.

The response is written as if I was a customer or they were calling regarding an existing issue...

" ....difficult to leave a message without talking about an IRS debt"

"....owner would prefer not to have knowledge of an IRS problem"

There was no IRS debt, there was no IRS problem.

The call I received was a cold call deceptively worded to infer that they had business they needed to discuss with me when in fact it was a marketing call, a telemarketing solicitation call. When I called back they wanted to know if they could help me with any tax issues. There was no "IRS problem", no "IRS debt", just a crude and deceptive attempt to solicit business.

Business Response: The calls that we make are to people who have IRS tax liens. If you do not have any tax issues than we must have had a wrong number. I apologize for any inconvenience

Consumer Response: (The consumer indicated he/she DID NOT accept the response from the business.)
"If you do not have any tax issues than we must have had a wrong number."

Except, as noted in my original complaint, they addressed me by name. So the only way this could be a "wrong number" is if someone with my name has an IRS lien and they're cold calling everyone with the same name.

When I called back they asked no questions to see if they'd reach the correct person, just "Do you have any tax issues we can help you with?" If they believed they were calling someone that had a lien I'd expect a more specific sales pitch.

Taking their response at face value then I expect their practice is cold calling everyone with the same name as someone with an IRS lien, a thin excuse for a telemarketing call.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Beth A Brown CPA PC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)