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This business is not BBB accredited.

Evo

Additional Locations

Phone: (866) 386-1590 Fax: (206) 527-5489 View Additional Phone Numbers 3500 Stone Way N, Seattle, WA 98103 View Additional Email Addresses http://www.evo.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers retail sales of skis, snowboards,wakeboards, biking, skateboards and men's clothing, women's clothing, shoes and accessories. As well as a monthly art gallery and events. As well as ski, snowboard and bike waxing and tunes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Evo include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Evo
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 10, 2004 Business started: 05/01/2002 Business started locally: 05/01/2002 Business incorporated 07/01/2002 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Mr. Bryce Phillips, Owner Mr. Justin Courtney, Customer Service Manager Mr. Nathan Decker, E Commerce Manager Mr. Chris Dickerson, Marketing Mr. Danny Niffin, Customer Service Manager
Contact Information
Customer Contact: Mr. Justin Courtney, Customer Service Manager
Principal: Mr. Bryce Phillips, Owner
Business Category

Sporting Goods - Retail Internet Shopping Warehouses - Merchandise

Refund and Exchange Policy
Returns
Your satisfaction is our success, so every item we sell comes with our 100% satisfaction guarantee. If you decide that your new or unused item is not going to work out, you have up to 366 days to return your purchase. We will set you up for an an exchange if desired or a refund for the full purchase price. Simple.

Exchanges
To exchange your item for something else, it is best to return your item for a full refund and place a new order through our website. That way you get your new item quickly and don't risk it selling out. As always, feel free to give us a call to set up your exchange or have any questions.

Important Qualifiers
All items must be returned in their original condition, including the manufacturer's packaging, tags, documentation and any accessories.
Packages must be returned to evo within 30 days of the obtaining your RA number.

We'll provide a pre-addressed shipping label. Customers are responsible for return shipping and insurance unless it was an evo error. We strongly suggest obtaining a tracking number.
*We reserve the right to charge a re-stocking fee or refuse a return if any of the above conditions are not met.
Alternate Business Names
evo Seattle Evolucion Innovation Inc
Products & Services

Ski and snowboard tunes, waxes and repairs. Build skateboard completes and repairs. Discounted Lift tickets to local ski resorts. Monthly art gallery and art installations feature action sports artists.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.