BBB Business Review
BBB Accredited Business since 01/01/1993
Builders Service Company
(800) 499-4959View Additional Phone Numbers3902 W Valley Hwy N Ste 402, Auburn, WA 98001-2428www.buildersservicecompany.com
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Description
This company offers external vinyl siding and replacement of windows and remodeling.
BBB Accreditation
A BBB Accredited Business since 01/01/1993
BBB has determined that Builders Service Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Builders Service Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 08/24/2011 | Advertising / Sales Issues |
Industry Comparison| Chart
Siding Contractors, Windows - Installation & Service, Construction & Remodeling Services
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries7273 Linderson Way SW
Tumwater, WA98501-5414
(800) 647-0982
http://www.lni.wa.gov
Type of Entity
Corporation
Incorporated: December 1997, WA
Contact Information
Principal: Mr Mason Ruppel (President)Business Category
Siding Contractors, Windows - Installation & Service, Construction & Remodeling Services
Alternate Business Names
Home Improvement Specialties IncIndustry Tips
BBB Warns Spring Time Brings Home Improvement ScamsHome Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Map & Directions
Map & Directions
Address for Builders Service Company
3902 W Valley Hwy N Ste 402
Auburn, WA 98001-2428
LocationsX
1 Locations
-
3902 W Valley Hwy N Ste 402
Auburn, WA 98001-2428(800) 499-4959Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Builders Service Company is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (253) 839-1404
- (360) 748-4223
- (360) 377-0825
- (360) 352-9342
- (253) 473-1566
- (360) 533-4903
- (360) 425-0919
- (425) 353-9663
- (206) 824-4959
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Siding Contractors
BBB Warns Spring Time Brings Home Improvement ScamsHome Contractors: Tip-offs to Potential Rip-offs
Home Improvements
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.