BBB Business Review

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This business is not BBB accredited.

Senior Housing Assistance Group

Additional Locations

Phone: (888) 450-7424 Fax: (253) 520-0315 View Additional Phone Numbers 201 27th Ave SE Ste A200, Puyallup, WA 98374 http://www.housing4seniors.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for Senior Housing Assistance Group include:

  • 16 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved

Factors that raised the rating for Senior Housing Assistance Group include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 14
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Senior Housing Assistance Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2000 Business started: 06/01/1987 Business started locally: 06/01/1987
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Business Management
Mr. James Sullivan, President Todd Bacon, Manager Mr. Gary Rust
Contact Information
Customer Contact: Mr. Gary Rust
Principal: Mr. James Sullivan, President
Business Category

Retirement & Life Care Communities & Homes Senior Citizens Service Organization Apartments

Alternate Business Names
Alderwood Court Arrowhead Gardens Auburn Court Apartments Ballinger Court Apartments Boardwalk Apartments Cedar Park Apartments Cedar River Court Cedar River Court Apartments Conservatory Place Apartments Gowe Court Apartments Green River Court Apartments Hamilton Place Senior Living Independent Living Lakewood Meadows Apartments Meeker Court Apartments Meridian Court Apartments Park Court Apartments S H A G S H A G Discovery Center S H A G Senior Housing Assistance Group Inc Sequoia Senior Apartments Spencer Court Apartments Sunset Garden Apartments The New Haven Appartments The Sequoias The Terrace Titus Court Apartments Victoria Park Washington Terrace Apts Webster Court Apartments Willamette Court Apartments Woodlan at Forbes Lake Woodlands at Forbes Lake Woodrose Apartments
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.