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Find a Location

Arsene Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforArsene Construction

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Arsene Construction offers residential remodeling services.

    Business Details

    Location of This Business
    Bellevue, WA 98004
    BBB File Opened:
    9/13/2013
    Years in Business:
    9
    Business Started:
    2/1/2015
    Business Started Locally:
    2/1/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • AKA Investors, LLC
    Business Management
    • Mrs. Alicia Arsene, Member
    • Mr. Harry Arsene, Member
    Contact Information

    Principal

    • Mrs. Alicia Arsene, Member
    • Mr. Harry Arsene, Member

    Customer Contact

    • Mrs. Alicia Arsene, Member
    Additional Contact Information

    Fax Numbers

    • (866) 604-4758
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We went into contract to purchase a property from them, and as part of the blue tape walkthrough, we asked the superintendent whether he knew if the built-in pot lights were dimmable or not. The superintendent made some calls, and told us they were dimmable, and to just blue tape the switches, and they'd swap it out for us. The switches were replaced prior to closing, before we even had possession of the house. Several weeks later, we got a surprise bill from an electrician. The builder is now claiming that there was a miscommunication, and that the dimmer switches are actually an upgrade. They hired their own subcontractor (electrician) and billed us for the work to replace the light switches. There was no mention that this was a cost nor an upgrade, no verbal agreement, nor any paperwork approving this cost of work for us. No one even told us it was an "upgrade" until after they charged us for the changes.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gema C

    1 star

    02/05/2024

    You don't want this company in your neighborhood. For almost four years Arsene willfully allowed the ******************* of a property they acquired in our neighborhood to deteriorate in violation of multiple ordinances. As neighbors, we willingly accommodated the difficult circumstances of 2020. We voluntarily cut back rat-attracting weeds. We protected the kids of the street from the decaying appliances, lumber, wire, sheet metal, and general c*** piled on and around the decaying 9-foot deck on the exterior. We stared at the falling screens & windows. We intervened with the vagrants attempting to use it as a temporary or permanent party and/or defecation spot. Many times, we phoned and were lied to by the company's public-facing representative. We spoked to the multiple "employees of the owner" who had "decided to stay in the place for a few days," only to see them refuse to stay because the residence was uninhabitable. They kept clearly in violation of ******* Department of ************************************* Director's Rule ****. When they finally decided to put the renovation back into their schedule, Arsene and its contractors kept violating construction and safety regulations to the detriment of the neighborhood and their own workers. Arsene is definitely one of those companies I wouldn't trust to take care of my renovation projects.

    Local BBB

    BBB Great West + Pacific

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