Business ProfileforFull Service Property Management PLLC

On June 22, I received an email from my property manager (**), stating the fans are having issues and need to be replaced. She said, "The cost for this will be around $500 for the fixtures & labor to install."On July 7, 2022, I received a bill for the fans that didn't add up. ** had purchased 3 sets of fans ($428.73, $462.70, and $428.55) and then returned 2 sets of fans, but I was charged $574.52, which isn't the cost of any of those fans.Turns out there was a 15% administrative fee (which ended up being $111.82) per the property management agreement (**A) that I didn't remember, but they graciously removed the 15% extra charge. On August 15, I received a final statement with a charge of $928.72 for the labor of installing the fans. If you refer back to the first email, the ** stated it would cost around $500 for parts AND labor. Per the **A, the ** is notify me for repairs that cost greater than $500. She did notify me that it would cost around $500, which I agreed to, but this final cost is nearly $1500, which I did not agree to.I'd like the business to refund me the $928.72 because they did not tell me about this extra cost as per our **A.