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If you are an individual searching for a Process Server, you have come to the right place!
Welcome to Five Star Process Service.
We are a family owned and operated company serving the entire Seattle-Tacoma-Olympia Metro area and the surrounding communities.
Five Star Process Service was founded in 1996, by myself. The company has grown into one of the most known process service companies in the city. I wanted to provide a service that was unbeatable. 19 years later I have created a presence in the legal services field.
The company excels in strong management, competency, capability, staffing, monitoring, scheduling, reliability and results.
We have knowledgeable staff able to help you with all your legal servicing needs. We provide service of process, filings, skip tracing, document retrieval and more. Our use of state-of-the-art technologies and years of experience enables us to provide quality, professional service to out clients.
We serve all legal documents from all of the courts. Supreme, Civil, Family and Criminal. With over 19 years of experience in the legal service field we will always put our best effort to provide professional and efficient service for all.
If you are an attorney or a law firm looking for the right Process Server for the Seattle area you have come to the right place and maybe entitled to additional rate discounts.
Services Probate and Family Courts:
Contempt Citations
Guardianship Modifications Motions
Paternity Support
Temporary Orders Subpoena
District and Housing Courts:
7, 14 and 30- day notice to terminate tenancy
Criminal Demands and Seizures Demand for Dishonored Checks
Evictions Notices to Show Cause
Restraining Orders
Process Summons
Summons of Witness
Supplementary Process Writs of Execution
Superior Court and Federal Court Including Bankruptcy Court:
U.S. Bankruptcy Summons and Notice Summons and Complaints Subpoenas Document Preparation
Skip Trace:
We can locate individuals, companies, vehicles & property ownership required for your case.
Delivery: FIVE STAR PROCESS SERVICE will deliver all of your legal papers to the defendant of a court case. We do both private and business. We serve all of Western Washington.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Five Star Process Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Five Star Process Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 05, 2007 Business started: 02/06/1996 in WA Business started locally: 02/06/1996
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Licensing
PO Box 9020, Olympia WA 98507
Phone Number: 800-451-7985

Type of Entity

Sole Proprietorship

Business Management
Troy Houghtaling Sr, Owner
Contact Information
Principal: Troy Houghtaling Sr, Owner
Business Category

Process Servers

Method(s) of Payment
Five Star Process Service accepts cash, company check, personal checks, U.S. Postal money orders. If sending papers by mail please enclose payment. If emailing the papers all payments are due no later then 10 days after invoicing.
Service Area
Western Washington
Products & Services

The delivery of legal papers to defendants that are involved in a legal court case within the bounds of the United States.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.