At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- 2125 196th St SW Unit 126, Lynnwood, WA 98036-7043
- BBB File Opened:
- 6/1/1998
- Years in Business:
- 28
- Business Started:
- 9/1/1995
- Business Incorporated:
- 5/26/2000
- Accredited Since:
- 6/1/2001
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 6
- Hours of Operation
Primary
- M:
- 7:00 AM - 6:00 PM
- T:
- 7:00 AM - 6:00 PM
- W:
- 7:00 AM - 6:00 PM
- Th:
- 7:00 AM - 6:00 PM
- F:
- 7:00 AM - 6:00 PM
- Sa:
- 7:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Mr. Steven Charles Egner, Owner
- Contact Information
Principal
- Mr. Steven Charles Egner, Owner
Customer Contact
- Mr. Steven Charles Egner, Owner
- Additional Contact Information
Fax Numbers
- (425) 771-8059Primary Fax
Phone Numbers
- (425) 774-0483Other Phone
- (206) 377-0108Other Phone
- (425) 771-8059
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/19/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
13 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joanne R
01/05/2024
Steve's Plumbing LLC Response
01/09/2024
As the owner of *****'s Plumbing, I personally accompanied my technician to assess this repair. Our dispatch and gps software indicate more than 45 minutes were spent on site from arrival to departure. More than 30 minutes were spent assessing the problem itself, a corroded galvanized drain pipe serving the kitchen above. We explained to the customer that due to its age (over 60 years), any attempt at repair would be temporary at best. In addition, the pipe was undersized according to the Uniform Plumbing Code. We proposed a permanent solution, the replacement of the entire drain line, in the correct size, to an appropriate connection in the basement floor. As a licensed plumber with 47 years of experience, it is my professional opinion that to do anything less would be irresponsible.
We present the benefits of our maintenance agreement plan, the ************* to every customer on every call, without exception. I did so early in this meeting, and again toward the end, which met with the client's objection.
While we wish the customer all the best with her $500 repair, we disagree with all of the companies saying this pipe was "repairable", leaving an undersized 60+ year old corroding pipe in place.
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