BBB Accredited Business since 07/18/2012
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This company offers dog sitting, care, walking and boarding services.
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A BBB Accredited Business since 07/18/2012
BBB has determined that Rover.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Rover.Com's rating include:
- Length of time business has been operating.
Factors that raised Rover.Com's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Incorporated: October 2011, WA
Contact InformationPrincipal: Mr Aaron Easterly (CEO)Customer Contact: Shanthi Barton (V.P. of Client Services)
Pet Sitting Services, Pet Services, Social Media, Advertising - Internet, Pet Services, Dog Daycare, Pet Day Care
Hours of Operation
Monday - Friday 9am - 5pm
24 hr Barkline
Alternate Business NamesA Place For Rover Inc
Industry TipsAmerican Kennel Club and Better Business Bureau Warn Consumers to be Wary of Puppy Scams
What to do with Fido?