This Business is not BBB Accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers residential and commercial painting services.
CertaPro Painters Of Bothell is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered CertaPro Painters Of Bothell's rating include:
- Length of time business has been operating.
- One complaint filed against business that was not resolved.
Factors that raised CertaPro Painters Of Bothell's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews on CertaPro Painters Of Bothell
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Complaint Breakdown by ResolutionAbout Complaint Details
|07/24/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Services resulted in additional damage (exp. Damaged product during shipping)
Complaint: We hired CertaPro To paint our house. While they did provide the painting service on time, one of their vans leaked oil in our driveway leaving a fairly large stain. The company attempted to clean the spot when it was discovered, and twice afterward, we spent the weekend scrubbing the stain several times until it wouldn't lighten any more.The stain appears to be permanent. We attempted to negotiate a resolution with CertaPro but when we rejected his initial offer of $100 in compensation, he stopped communicating with us.
Business' Initial Response
Complaint Resolution: Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Washington Department of Labor & Industries
7273 Linderson Way SW
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr Jeff Dahlin (Member)
Alternate Business NamesPacific NW Painting Company LLC
Map & Directions
Map & Directions
Address for CertaPro Painters Of Bothell
19730 64th Ave W Ste 320
Lynnwood, WA 98036-5957