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          Find a Location

          The Olympian has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • The Olympian

              31572 Industrial Rd Ste 400 Livonia, MI 48150-1838

            • The Olympian

              1950 S State St Tacoma, WA 98405-2817

            Business ProfileforThe Olympian

            Newspaper
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            54 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers daily newspaper service, advertising, mailers and media print.

            Business Details

            This is a multi-location business.

            Find a Location

            The Olympian has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Olympian

                31572 Industrial Rd Ste 400 Livonia, MI 48150-1838

              • The Olympian

                1950 S State St Tacoma, WA 98405-2817

              BBB File Opened:
              8/29/2005
              Years in Business:
              37
              Business Started:
              1/1/1987
              Business Started Locally:
              1/1/1987
              Business Incorporated:
              1/1/1987
              Type of Entity:
              Corporation
              Business Management
              • Ms. Sue Piotrowski, Complaint Manager
              • Ms. Vicky Amparan, Customer Service Manager
              Contact Information

              Principal

              • Ms. Sue Piotrowski, Complaint Manager
              • Ms. Vicky Amparan, Customer Service Manager

              Customer Contact

              • Ms. Vicky Amparan, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (253) 552-7054
                Other Fax

              Customer Complaints

              54 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/11/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Resolved
              The Olympian offers promotional rates that last for a year, around $79. After one year that rate jumps to $250 plus and your credit card is automatically charged. Unlike major new organizations like the *********************************** NY Times, etc., the Olympian will not cancel your subscription once they renewed it. They do not send out a reminder that your account is about to be renewed and they then charge your card. It is apparent they hope you will forget to they can charge you the full amount. This actually happened on Black Friday when everyone else was getting $79 they charged me $250 plus. Called them same day they said I was "out of luck." Very deceptive company, not to mention they have the worst news APP out there.
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Patrick P

              1 star

              02/19/2023

              As long-term residents of the *************** since ****, 45 years - we have faithfully supported The Olympian with a subscription. Our relationship has been very good, with local news delivered daily to our doorstep. That relationship was damaged, and regrettably we no longer recognize The Olympian as a local news source serving the community with integrity.This last summer we experience difficulties with delivery service to our home. We contacted The Olympian online as often as possible, respectfully submitting notices of missed papers. Subscriptions to The Seattle Time and The New ********** that were delivered by the same service contractor, and reports of missed papers were met with prompt responses from those non-local papers and compensation in the form of reduced monthly payments. That excellent service was never matched by The Olympian no reduction in payments and no correction to delivery problems. In September of this year our deliveries stopped altogether so we contacted The Olympian and they assured us the problem would be corrected. No papers were delivered at all for the entire months of September and October. Finally accepting that our delivery issues were unlikely to be resolved, we contacted The Olympian to change to digital only. The representative would not accept our claim that deliveries had not been made, arguing that we had been billed for full delivery service, so must have received the papers. That unfriendly, disrespectful contact with The Olympian did not make a difference in service or lead to any mutually beneficial resolution. Claiming customer service, they failed to make any attempt to accommodation our service problem in the form of reasonable compensation or even a sincere apology. How could The Olympian have fallen so far from being our local newspaper to such an unrecognizable, non-responsive, inhuman and foreign business entity that just doesnt care.

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