BBB Business Review

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This business is not BBB accredited.

Liberty Relocation

Phone: (888) 908-2082 Fax: (253) 276-9896 View Additional Phone Numbers 2018 156th Ave NE Ste 100F, Bellevue, WA 98007

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This company offers moving services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Liberty Relocation include:

  • 42 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Liberty Relocation include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

42 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 1
Delivery Issues 12
Guarantee/Warranty Issues 0
Problems with Product/Service 23
Total Closed Complaints 42

Additional Complaint Information

On September 3, 2013, BBB recognized a pattern of complaints from consumers regarding service, delivery and customer service issues. Consumers allege they pay Liberty Relocation for a full-service move, but ultimately have to transport some of their belongings themselves. Consumers also allege delivery times are not as quoted, and upon delivery they discover some of their belongings are broken or lost. Consumers further allege they experience difficulty getting in touch with Liberty Relocation, and status updates on the location of their belongings are incorrect.

Liberty Relocation has responded to complaints by apologizing and referring consumers to their claims line.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Liberty Relocation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: August 16, 2012 Business started: 09/01/2011 Business started locally: 09/01/2011 Business incorporated 09/07/2011 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

US Department of Transportation
1200 New Jersey Ave SE, Washington DC 20590
Phone Number: (202) 366-4000

Type of Entity


Business Management
Mr. Stanislav Skribnik, President Mr. Kevin Dixon, Moving Manager
Contact Information
Principal: Mr. Stanislav Skribnik, President
Business Category

Moving & Storage Company Movers Moving Services - Labor & Materials Storage Units - Household & Commercial

Hours of Operation
Monday - Friday 9am - 5pm
Alternate Business Names
S T S K Enterprises Inc

Customer Review Rating plus BBB Rating Summary

Liberty Relocation has received 1 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.