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Find a Location

Port Townsend Inn has 1 locations, listed below.

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    Business ProfileforPort Townsend Inn

    Motel

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2020 Washington St, Port Townsend, WA 98368-6907
    BBB File Opened:
    4/12/2002
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Business Management
    • Mr. Kyung Hee Sung, President
    Contact Information

    Principal

    • Mr. Kyung Hee Sung, President

    Customer Contact

    • Mr. Kyung Hee Sung, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    ADA ************** and Harassment Credit card fraud Emotional distress Retaliation.The Port Townsend inn is dirty.The place stinks with f**** on the furniture.After I reported that a chair broke I was told that I would not be charged.When I asked to speak to the manager an employee named ******* refused my request and threatened me that I was going to be charged for the chair.When I threatened a lawsuit claiming a groin injury she finally refunded my money because I was checking out a day early.When I returned home I found a fraudulent charge for $150.00 on my credit card.I called and spoke to ****** about it and she stated That there was f**** on the chair.I explained that my *************************************************************** chocolate mouse pie when he was sitting in it.I had texted ****** T asking where the f**** was and this was his response. For someone your age you unfortunately act like a child. Those chairs also arent rated for morbidly obese men so its actually no wonder you broke it. At least man up and have some shame for ******** and ******* everywhere dude.The shower floor spilled water all over creating a hazard as well.The room was advertised as a Handicap room and pet friendly.I am claiming that is false advertising because I was harassed about my dog barking and arrived after hours with a promise of my room being unlocked and it wasnt.When I requested housekeeping to wipe up the water on the bathroom floor because I feared my Father would slip and fall they refused.They were upset that urinated in a ice bucket even after I told them that I had to do it because after my fall in the chair I could not walk and that the bathroom floor was a slip and fall hazard.I am requesting a full refund and an apology.
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    Customer Reviews

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