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BBB Accredited Business since

Waterstone Mortgage Corporation

Phone: (253) 227-9253 Fax: (253) 359-9921 View Additional Phone Numbers 301 S 28th St, Tacoma, WA 98402 http://www.waterstonemortgage.com


Click for BBB Rating on Waterstone Mortgage Corporation

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers residential & investment mortgages.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Waterstone Mortgage Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Waterstone Mortgage Corporation. BBB of Wisconsin has the full report as that BBB handles all complaints for Waterstone Mortgage Corporation.


Additional Information

BBB file opened: July 28, 1992 Business started: 09/01/1989 Business started locally: 09/01/1989
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Financial Institutions
PO Box 41200, Olympia WA 98504
http://www.dfi.wa.gov
Phone Number: (360) 902-8700

Type of Entity

Corporation

Business Management
Mr. Michael Oscar Frazier, Branch Mananger Mr. Craig Ahles, Member Mr. Kevin Allen, Member Mr. Eric Egenhoefer, Member Mr. Thomas Knapp, Member Ms. Mary Schleicht, Customer Service Mananger Mr. Robert Schroeder, Member
Contact Information
Principal: Mr. Michael Oscar Frazier, Branch Mananger
Customer Contact: Ms. Mary Schleicht, Customer Service Mananger
Business Category

Mortgage Bankers Financing Loan Originator Mortgage Brokers Mortgage Lender

Alternate Business Names
Mortgage Associates LLC Waterstone Mortgage Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.