This Business is not BBB Accredited
Wise Locksmith LLC
Phone: (425) 877-1729Fax: (425) 877-1731
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|02/24/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: None of the Above - Service Complaint Issue
Complaint: ***** told me that the key the ford dealership sold me was wrong and then proceeded to cut me a new key without asking or giving me a price first. Then failed to program the key and blamed it on a damaged ignition. Then while I was deciding wether to have it towed home or to the dealership he repeatedly blows my phone up 7 times in a row to the point of harassment. And when I told him that was unprofessional and inappropriate he decided to have my truck impounded off his lot after I paid him $90 for a service he failed to provide. The impound is charging me $350. Then he threatened me physically. This guy should not have a business of any kind.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Locks & Locksmiths, Key Duplication and Cutting, Key Control Systems