This business is not BBB accredited.
Phone: (888) 316-7729 701 5th Ave Ste 4200, Seattle, WA 98104 ! Evergreen Law Offices PLLC is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||71|
|Total Closed Complaints||75|
Additional Complaint Information
On July 17, 2013, BBB recognized a pattern of complaints from consumers regarding service, customer service and refund issues. Consumers allege they pay Evergreen Law Offices PLLC for loan modification services, and the company advises them to cease their mortgage payments in order to prove a "hardship." Consumers claim, however, the company makes no attempt to contact their mortgage company regarding a loan modification. Consumers further allege the company is unresponsive to requests for assistance or refunds, and all of the company's phone numbers are disconnected.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Shaunna Touchi, Member Ms. Sarah Jones, Customer Service Department
Loan Modification Attorneys & Lawyers Attorneys & Lawyers - Landlord/Tenant Debt Repayment Plan Foreclosure Rescue
Alternate Business NamesEvergreen Law Group PLLC
According to Washington Secretary of State and information in BBB files, Shaunna Touchi is a corporate member of several companies in Washington. Separate BBB Business Reviews are available for these companies.
Evergreen Law Offices PLLC: http://www.bbb.org/western-washington/business-reviews/loan-modification/evergreen-law-offices-pllc-in-seattle-wa-22728530
United Home Advocates PLLC: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/attorneys/united-home-advocates-pllc-22819406
American Law Group PLLC: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/attorneys/american-law-group-pllc-22819407
On September 2, 2014, the Federal Trade Commission issued a final order for permanent injunction against defendants A to Z Marketing Inc and Evergreen Law Offices PLLC.
The FTC filed its original complaint in June 2013 and its amended complaint on December 16, 2013.
The FTC alleges the defendants participated in deceptive and unlawful acts or practices in violation of the FTC Act. The FTC alleges since 2011, the defendants sold home-loan modification services by misrepresenting the likelihood of obtaining a loan modification and by misrepresenting the benefits of loan audits. The defendants allegedly collected advance fees, made material misrepresentations and failed to make disclosures, violating the MARS rule.
The defendants were ordered to permanently restrain from advertising, marketing, promoting, offering for sale or selling any secured or unsecured debt relief product or service, and from assisting others engaged in those activities.
Evergreen Law Offices PLLC was ordered to pay $4,308,703 to the FTC to be used for equitable relief including consumer redress and any attendant expenses for the administration of any redress fund.
A to Z Marketing Inc. was ordered to pay $25,000,000 to the FTC to be used for equitable relief including consumer redress and any attendant expenses for the administration of any redress fund.
For more information, contact the Federal Trade Commission at (202) 326-2222 or www.ftc.gov.