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BBB Accredited Business since


Additional Locations

Phone: (800) 925-5296 Fax: (425) 881-7057 View Additional Phone Numbers 15265 NE 95th St, Redmond, WA 98052 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on TruGreen

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers residential and commercial lawn, tree and shrub services including fertilization, weed control, turf damaging insect control, moss control, same services as landscape; aeration and seed, lime, nuisance pest control. This company offers lawn, tree and shrub care.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that TruGreen meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for TruGreen. BBB of the Mid-South has the full report as that BBB handles all complaints for TruGreen.

Additional Information

BBB file opened: January 01, 1981 Business started: 01/01/1980 in DE Business started locally: 01/01/1980 Business incorporated 06/19/1992 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Agriculture
1111 Washington St, Olympia WA 98504
Phone Number: (877) 301-4555

Washington Department of Revenue
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706

Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Johnny Dell, General Manager Mr. Jon Stein, Redmond General Manager Ms. Shalena Williams, Complaint Handler Mr. Michael Beyer, Puyallup General Manager Mr. John Rohde, Customer Care Ms. Rebecca Steele, Office
Contact Information
Principal: Mr. Johnny Dell, General Manager
Principal: Mr. Jon Stein, Redmond General Manager
Principal: Ms. Shalena Williams, Complaint Handler
Business Category

Lawn Maintenance

Alternate Business Names
TruGreen Lawncare TruGreen Limited Partnership
Additional Information

The BBB has deemed that this business has resolved its previous pattern of complaints and has made an effort to respond to any future complaints they receive.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.