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This Business is not BBB Accredited

Robbins Brothers the Engagement Ring Store

Find a Location

Phone: (206) 826-7464Fax: (425) 460-2707View Additional Phone Numbers2200 1st Ave, SeattleWA 98121-1615http://www.robbinsbrothers.comView Additional Web Addresses

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Description

This company offers jewelry sales, including diamonds, engagement and wedding rings, earrings, gifts and necklaces.

BBB Accreditation

Robbins Brothers the Engagement Ring Store is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Robbins Brothers the Engagement Ring Store's rating include:

  • Length of time business has been operating.

Factors that raised Robbins Brothers the Engagement Ring Store's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Robbins Brothers the Engagement Ring Store
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Jewelers - Retail

Additional Information

top
BBB file opened: 10/08/2004Business started: 02/18/2013Business started locally: 07/01/1999
Type of Entity

Corporation

Incorporated: July 1999, WA

Contact Information
Principal: Mr Andrew Heyneman (President)Customer Contact: Mr Carlos Batista (Operations Director)Mr Eric Freund (General Manager)
Business Category

Jewelers - Retail

Hours of Operation

Seattle:
Monday - Friday 11am - 7pm
Saturday 10am - 6pm
Sunday 12pm - 5pm

Bellevue:
Monday - Thursday 11am - 7pm
Friday 11am - 8pm
Saturday 10am - 6pm
Sunday 12pm - 5pm

Refund and Exchange Policy

This company will refund or exchange your purchase within 30 days upon presentation of your sales receipt. The only exceptions to this policy are some special order items and custom orders.

Alternate Business Names
Robbins Bros Jewelry Inc, E E R Transition LLC

Map & Directions

Map & Directions

Address for Robbins Brothers the Engagement Ring Store

2200 1st Ave

Seattle, WA 98121-1615

To | From

LocationsX

2 Locations

  • PO Box 517 

    Azusa, CA 91702-0517

  • 2200 1st Ave 

    Seattle, WA 98121-1615(800) 295-1543
    (206) 826-7464

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Robbins Brothers the Engagement Ring Store is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (626) 224-9400
  • (800) 295-1543
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Additional Web Addresses

  • http://stores.robbinsbrothers.com/seattle
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on July 15, 2013. This includes all complaints filed electronically that meet our reporting guidelines.

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Industry Tips for Jewelers - Retail

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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