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BBB Accredited Business since 03/01/1999

Blue Nile Inc

Phone: (206) 336-6700Fax: (206) 336-6880View Additional Phone NumbersSeattleWA 98104 Send email to Blue Nile Inc

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Description

This company offers fine jewelry sales.

BBB Accreditation

A BBB Accredited Business since 03/01/1999

BBB has determined that Blue Nile Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Blue Nile Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 20 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

20 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues1
Guarantee / Warranty Issues2
Problems with Product / Service13
Delivery Issues0
Total Closed Complaints 20

Customer Reviews Summary Read customer reviews

1 Customer Reviews on Blue Nile Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

top
BBB file opened: 03/01/1999Business started: 03/01/1999
Contact Information
Principal: Ms Debra Dolphin (Director of Customer Service)Ms Lauren Neiswender (General Counsel)
Business Category

Jewelers - Retail, Gold, Silver & Platinum Dealers

Industry Tips
Investor Alert! Beware of Companies Offering Quick Riches Selling Precious Metals and Other Commodities
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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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