BBB Business Review
This Business is not BBB Accredited
Ultimate R V Services
Find a Location(202) 459-4696View Additional Phone NumbersPO Box 7408, Bonney Lake, WA 98391-0916 Send email to Ultimate R V Serviceshttp://www.ultimatervcamping.comView Additional Web Addresses
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BBB Accreditation
Ultimate R V Services is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Ultimate R V Services' rating include:
- Failure to respond to 9 complaints filed against business.
BBB has received a pattern of complaint from consumers alleging that the business does not honor their 30 day money back guarantee when a refund is requested. Consumers further allege that the products received are not what are advertised on their website.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 2 |
| Delivery Issues | 3 |
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 19 |
| Billing / Collection Issues | 0 |
| Total Closed Complaints | 25 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Limited Liability Company
Contact Information
Principal: Mr Alan Jennings (Manager)Mr Corey Durrer (Webmaster)Mr Andy Kershaw (Webmaster)Mr Craig Kirkland (President)Ms Andrea Williams (Managing Editor)Related Businesses
Ultimate R V Services - PO Box 7408, Bonney Lake, WA According to this company's web site they also do business under the name InternetCamping.net and have a location in Tucson, AZ (10367 E Oakbrook St, Tucson, AZ 85747-5965).Business Category
Internet Selling Services, Advertising - Directory & Guide
Products & Services
Providing information on RV Parks and other services to RV Owners.
Alternate Business Names
Internet Camping, J A D Holdings LLC, Covenant Publishing LLC, R V Park SuperPagesIndustry Tips
For Businesses, Holiday Season is a Great Time to Shop Your Own AdvertisementInternet Scams Bad for Business
Online Auctions
Purchasing a Car Online
Returning Merchandise Purchased Online
Shop with Speed And Ease On the Internet, But Be Cyber-Savvy!
Shopping Safely Online
Some Scam Artists Target Businesses
The BBB System: Major Programs
LocationsX
4 Locations
PO Box 1835
Sierra Vista, AZ 85636-1835(520) 226-6404Directions
1201 N Orange St Ste 7003
Wilmington, DE 19801(202) 459-4696
(877) 401-7146DirectionsPO Box 7408
Bonney Lake, WA 98391-0916Directions
6824 19th St W Pmb 325
University Place, WA 98466-5528Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Ultimate R V Services is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Web Addresses
- www.internetcamping.com
- www.internetcamping.net
- www.rvparksuperguide.com
- www.rvparksuperpages.com
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Internet Selling Services
For Businesses, Holiday Season is a Great Time to Shop Your Own AdvertisementInternet Scams Bad for Business
Online Auctions
Purchasing a Car Online
Returning Merchandise Purchased Online
Shop with Speed And Ease On the Internet, But Be Cyber-Savvy!
Shopping Safely Online
Some Scam Artists Target Businesses
The BBB System: Major Programs
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.