Business ProfileforG D C Dunamis Interiors

I hired Dunamis Interiors with a budget of $3000 to do as much work as possible (focus on kitchen) in my cabin (560 sq feet). ****, the owner, came and viewed my home. I did some of the demolition myself . She sent me her apprentice to do the work since my budget was small. I purchased all the cabinets and countertops and paid for their delivery. After work was completed in the kitchen I noticed the laminate countertops were damaged on the corners as the apprentice did not have the proper saw for cutting to size. I have requested a refund for the counter top and hourly rate charged as I will need to hire another company for the work. I will not be using Dunamis Interiors again. Another customer in my neighborhood is also very dissatisfied with their quality of work. I have notified ****, owner, on more than one occasion. She agreed to a refund but now is saying that I have a balance and want me to just subtract the difference. I have already paid her and want a refund to my credit card. I have attached the payment from my credit card as proof of payment and photo's of damaged countertops. Also emails from ****. Invoice: Counters, Cabinets, Framing, Plumbing, Drywall 1 X $3,190.75 $3,190.75T Dump Fee *********************** Tue, Feb 7, 2:13 PM (8 days ago)to me Hi ****** We pulled up ***'s time sheets showing 5 hrs @$55/hr Counter top materials 6' plus 2 end caps was $162.96 ******** will resend the invoice showing this credit for material replacement and labor provided plus the tax. The balance will be for other labor/materials provided including framing, drywall, appliances, dump etc Thank you and best to you with your ongoing project **** Dunamis Interiors *** PO Box **** *****, ** ***** ************ 1 X $150.00 $150.00T Subtotal $3,340.75 Tax $270.60 Total $3,611.35 Payment $454.24 Balance due $3,157.11 Review and pay Dunamis Interiors *** PO Box **** *****, ** ***** ** ********************************************************