This business is not BBB accredited.Additional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Premera Blue Cross include:
- Failure to respond to 5 complaint(s) filed against business
- 9 complaint(s) filed against business that were not resolved
Factors that raised the rating for Premera Blue Cross include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||38|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Alaska Department of Commerce Community & Economic Development
550 W 7th Ave Ste 1500, Anchorage AK 99501
Phone Number: (907) 269-5200
Business ManagementMs. Chris Eck, Senior Manager Mr. Majd El'azma, President Mr. Rick Grover, President Mark Charpentier, President Mrs. Kimberly Thorp, Team Leader, C&A
Insurance Companies Insurance Services Services - General
Alternate Business NamesLifewise Lifewise Administrators Lifewise Assurance Company Lifewise Health Insurance LifeWise Health Plan of Oregon LifeWise Health Plan of Washington LifeWise Student Insurance N C A S Northwest Inc Northstar Administrators Premera Premera Blue Cross Blue Shield of Alaska
According to information provided to BBB, Premera Blue Cross has been the target of a cyberattack.
Premera states consumers' personal information may have been compromised; the attackers may have accessed names, dates of birth, addresses, Social Security numbers, medical claims information and back account information.
Premera is offering two years of free identity protection and credit monitoring services to those affected.
Consumers affected by the breach will be notified by Premera via mail. The company will not email or make unsolicited phone calls regarding the breach. Consumers who believe they may have been affected may contact the company at 800-768-5817.
Consumers who have been contacted and asked to provide personal information are encouraged to report the experience to their local State Attorney General's office.
For more information, please visit premeraupdate.com.