BBB Business Review

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This business is not BBB accredited.

Your Better Tomorrow

Phone: (888) 955-1292 477 Peace Portal Dr Ste 107 Pmb 178, Blaine, WA 98230 View Additional Email Addresses http://www.yourbettertomorrow.com View Additional Web Addresses


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Description

This company offers hypnotherapy products.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Your Better Tomorrow include:

  • 232 complaint(s) filed against business
  • Failure to respond to 12 complaint(s) filed against business
  • 21 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Factors that raised the rating for Your Better Tomorrow include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

232 complaints closed with BBB in last 3 years | 60 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 39
Billing/Collection Issues 88
Delivery Issues 12
Guarantee/Warranty Issues 0
Problems with Product/Service 93
Total Closed Complaints 232

Additional Complaint Information

On May 10, 2013, BBB recognized a pattern of complaints from consumers regarding sales practice and customer service issues. Consumers allege after ordering a CD from Your Better Tomorrow, they are subsequently charged more than $75 for a subscription for more CDs. Consumers claim the terms and conditions of the subscription are hidden and not disclosed at the time of their purchase. Consumers further allege upon contacting Your Better Tomorrow to cancel the subscription, they have a difficult time reaching the business, or are offered only a partial refund.

On May 13, 2013, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.

BBB recommends consumers carefully read and understand the entire terms and conditions prior to purchase at http://www.yourbettertomorrow.com/common/terms.php.

Customer Reviews Summary Read customer reviews

21 Customer Reviews on Your Better Tomorrow
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 19
Total Customer Reviews 21

Additional Information

BBB file opened: January 06, 2012 Business started: 01/01/2011 Business started locally: 01/01/2011
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jagdipik Rai, Member Mr. Steven Cho, Member
Contact Information
Principal: Mr. Jagdipik Rai, Member
Business Category

Hypnotherapists - Hypnotists Internet Shopping Compact Discs, Tapes & Records - Retail

Alternate Business Names
C & R Marketing LLC Your Better Tomorrow LLC YourBetterTomorrow Hypnotherapy YourBetterTomorrow.com
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.