This business is not BBB accredited.

Midway Inn

Phone: (360) 479-2909 Fax: (360) 479-1576 View Additional Phone Numbers 2909 Wheaton Way, Bremerton, WA 98310

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Midway Inn include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Midway Inn
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 18, 2013 Business started: 01/17/2007 Business started locally: 01/17/2007
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Health
101 Israel Rd SE, Tumwater WA 98501
Phone Number: (800) 525-0127

Type of Entity


Business Management
Ms. Myong Jun, President
Contact Information
Principal: Ms. Myong Jun, President
Business Category


Alternate Business Names
Midway Inn Corporation

Customer Review Rating plus BBB Rating Summary

Midway Inn has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    2909 Wheaton Way

    Bremerton, WA 98310 (800) 231-0575 (360) 479-2909


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/6/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I booked for 7 nights. Payment $464. They do not advertise rates. I had an emergency and had to leave after 1 night. They would not refund my money as i had a special weekly rate. They charged me $120 for one night before they would refund me. Something needs to be done, no way was that room worth $120 for one night. I look forward to hearing from you. Kind regards ****** ******

Desired Settlement: $60 at least.

Business Response:

Dear ***** ********,

I am writing you in Response to the complaint we received re: ****** ****** and her stay at our hotel.
We are sorry that she is upset regarding the rate and refund she received. Please note that we offered
her a discounted weekly rate that she agreed and signed the paperwork to at check-in. We normally do
not give a refund once the paperwork is signed since we lose rack rate revenue on the Premium room
the guest stayed in. Our front desk clerk did offer the guest a refund after raising the 1 night to the rack
rate of $120.00 +tax and refunded the guest $332.10 even though the guest did sign the no refund
paperwork attached'. Thank you for your time and consideration.


Midway Inn
Rita K*****
Office Manager ,,


>>>>>>>Please see attached<<<<<<<<<<<

Consumer Response:
Complaint: ********

I am rejecting this response because:

No way was the room worth $120 a night.
I think it is daylight robbery and something needs to be done so it cannot happen again.
Are these hotels not regulated?
Surely hotels should not be able to do this, get you to sign so you cannot get a refund.


****** ******

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Midway Inn
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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