This business is not BBB accredited.

Clarion Hotel

Phone: (425) 251-9591 3700 E Valley Rd, Renton, WA 98057 http://www.clarionhotel.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Clarion Hotel include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Clarion Hotel include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Clarion Hotel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 17, 2009 Business started: 01/01/1986 Business started locally: 01/01/1986
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Health
101 Israel Rd SE, Tumwater WA 98501
http://www.doh.wa.gov
Phone Number: (800) 525-0127
hsqa.csc@doh.wa.gov

Business Management
Sean-Karim Miller, Manager
Contact Information
Principal: Sean-Karim Miller, Manager
Business Category

Hotels

Alternate Business Names
Clarion

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3700 E Valley Rd

    Renton, WA 98057 (425) 251-9591

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/19/2016 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: We have stayed at this hotel twice on October 31st of 2015 and November 7th 2015 using two credit cards to pay for and reserve rooms. We have since had three separate fraudulent accounts of use through the local Fred Meyer store located at 365 Renton center way Renton Wa 98057. We never visited this store for a transaction. Beings we were only using our credit card at this motel, it is obvious that our credit card number was copied and high jacked. This Is a criminal offense and we will be pursuing legal action.

Desired Settlement: A complete investigation against this hotel and all affiliates. This is not the first complaint!!!!!!!!!! Come on!!!!! How many more people have to endure such fraudulent practices!!!!!!!


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Clarion Hotel
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)