BBB Business Review

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BBB Accredited Business since 09/01/1993

MM Comfort Systems

Phone: (425) 318-7052Fax: (425) 558-0582View Additional Phone Numbers18103 NE 68th St Ste C200, RedmondWA 98052-8594 Send email to MM Comfort Systems

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Description

This company offers furnace, air conditioning, heat pump and water heater sales and service.

BBB Accreditation

A BBB Accredited Business since 09/01/1993

BBB has determined that MM Comfort Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered MM Comfort Systems' rating include:

  • 14 complaints filed against business

Factors that raised MM Comfort Systems' rating include:

  • Length of time business has been operating.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Guarantee / Warranty Issues2
Problems with Product / Service9
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on MM Comfort Systems

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 08/16/1993Business started: 07/01/1986New Owner Date: 07/01/2001
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW
Tumwater, WA98501-5414
(800) 647-0982
http://www.lni.wa.gov

Type of Entity

Corporation

Incorporated: June 2001, WA

Contact Information
Principal: Mr Craig Williamson (President)Mr. Jeff Holgate (Operations Manager)
Business Category

Heating & Air Conditioning, Furnace Sales & Service, Heating Equipment, Controls, Control Sys & Regulators, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Duct Cleaning, Heating Contractors, Heat Pumps, Boilers - Repair & Cleaning, Air Conditioning Contractors & Systems

Service Area

Puget Sound.

Alternate Business Names
MM Comfort Systems

Customer Review Rating plus BBB Rating Summary

MM Comfort Systems has received 3.33 out of 5 stars based on 1 Customer Review and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.