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BBB Reliability Report for

AllStar Fitness

BBB Rating F



Ratings ExplanationEnd Business Review Header
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about AllStar Fitness:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

This business is not a BBB Accredited Business.


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BBB Rating for AllStar Fitness

Based on BBB files, AllStar Fitness has a BBB Rating of F on a scale from A+ to F.

Reasons for this rating include:
  • Number of complaint(s) filed against business that were not resolved.
  • 40 complaints filed against business
  • Failure to respond to 2 complaints filed against business.
  • BBB does not have sufficient background information on this business.

Click here for an explanation of BBB Ratings


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Business Contact and Profile for AllStar Fitness

Name: AllStar Fitness
Phone: (206) 292-0900
Fax: (206) 935-0573
Address: 509 Olive Wy Ste 213
Seattle, WA 98101
Website: www.allstarfitness.com
Customer Contact: Mr Glen Swain, Area Manager - (206) 292-0900
File Open Date: August 1996
Industry Classification: Health Clubs
BBB Accreditation: AllStar Fitness is not a BBB Accredited business.
Additional DBA Names: Queen Anne Health & Fitness
Seattle Women's Health & Fitness

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Business Management

Additional company management personnel include:

Ms Penny Bradley
Mr Tom Douggan
Ms Cari Blount - Accounts Receivable
Mr Bob Padgett - Owner
Mr Bob G Padgett - Owner
Ms Lisa Trieu - Accounts Receivable

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Additional Locations and Phone Numbers

Additional Addresses
330 2nd Ave W
Seattle, WA  98119

2629 SW Andover St
Seattle, WA  98126-2591

700 5th Ave 14th Flr
Seattle, WA  98104

31 Montana Ave
Tacoma, WA  98409-7427

2629 SW Andover St
Seattle, WA  98126

Additional Phone Numbers
Tel: (206) 315-7200
Tel: (206) 932-9999
Tel: (253) 475-7000
Tel: (206) 282-5901


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Marketplace Experience for AllStar Fitness

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 40 complaints about AllStar Fitness in the last 36 months, our standard reporting period. Of the total of 40 complaints closed in 36 months, 22 were closed in the last year.

Advertising Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Contract Issues 
  Resolved 
    2 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Unresolved 
    4 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
  No Response 
    1 - Company failed to respond to BBB to resolve or address the complaint issues.
 
Billing or Collection Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    8 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Unresolved 
    1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
  No Response 
    1 - Company failed to respond to BBB to resolve or address the complaint issues.
 
Sales Practice Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Service Issues 
  Unresolved 
    1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
 
Customer Service Issues 
  Unresolved 
    1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Refund or Exchange Issues 
  Resolved 
    2 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    7 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Unresolved 
    3 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
  Administratively Closed 
    2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 


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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

BBB Tips on Joining a Fitness Facility
So-called Diet Aids Will Thin Your Wallet, Not Your Body


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with AllStar Fitness, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 27026909
Report as of August 1, 2010 04:16
Copyright© 2010 Better Business Bureau


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