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BBB Accredited Business since

24 Hour Fitness

Additional Locations

Phone: (800) 432-6348 View Additional Phone Numbers 915 Auburn Way N, Auburn, WA 98002

Click for BBB Rating on 24 Hour Fitness

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This company offers a health and fitness club.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 24 Hour Fitness meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for 24 Hour Fitness. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for 24 Hour Fitness.

Additional Information

BBB file opened: December 28, 2005 Business started: 06/01/1983 Business started locally: 06/01/1983 Business incorporated 06/13/1983 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Type of Entity


Business Management
Mr. Carl Liebert, President Mr. Joey Barroso, Club Manager Ms. Kayleen Burgess, Club Manager Ms. Tania Camp, Club Manager Mr. Jeffrey Carrara, Club Manager Mr. Gerald Cervantes, Club Manager Mr. John Chen, Club Manager Mr. Ben Coli, Club Manager Ms. Jennifer David, Member Care Manager Mr. Tyeson Doughty, Club Manager Mr. Noah Gross, Club Manager Mr. Jared Harry, Club Manager Mr. Bernard Hildebrand, Club Manager Mr. Dustin Holcomb, Club Manager Mr. Jason Jarrett, Club Manager Ms. Tifani Keith, Club Manager Mr. Daniel Leary, Club Manager Mr. Scott Melvin, Club Manager Mr. James Morris, Club Manager Ms. Heather Odell, Club Manager Mr. Glenn Odonal, Club Manager Mr. Jason Pinson, Club Manager Mr. William Righter, Club Manager Ms. Bonnie Rinta, Club Manager Mr. Robert Sample, Club Manager Mr. Michael Schwamberger, Club Manager Mr. Ryan Shervey, Club Manager Ms. Jennifer Stephens, Club Manager Mr. Ryan Stills, Club Manager Mr. Colby Summer, Club Manager Mr. Ryan Taillon, Club Manager Mr. Shawn Thurston, Club Manager Ms. Janelle Tracey, Club Manager Mr. David Watson, Club Manager Mr. Randy Woods, Club Manager
Contact Information
Principal: Mr. Carl Liebert, President
Business Category

Health Clubs Fitness and Recreational Sports Centers (NAICS: 713940)

Alternate Business Names
24 Hour Fitness USA Inc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.