BBB Business Review

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This business is not BBB accredited.

Top Notch Tactical

Phone: (253) 880-6911 11120 SE 295th Street, Auburn, WA 98092

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers gun and gun accessory sales.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Top Notch Tactical include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Top Notch Tactical include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Top Notch Tactical
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 09, 2012 Business started: 01/01/2009 Business started locally: 01/01/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Licensing
PO Box 9020, Olympia WA 98507
Phone Number: 800-451-7985

Type of Entity


Business Management
Alan Handl, President
Contact Information
Principal: Alan Handl, President
Business Category

Gun Dealers

Refund and Exchange Policy
All refund, returns must have prior approval from TNT staff. 

All returns must have RMA # on box and must be in perfect, unused, re-sellable condition. There will be a 20% restocking fee on all merchandise returned, even if item is on back order. Exchanges are accepted with no restocking fee. All refunds will be paid via Credit Card refund or Corporate Check within 10 business days of cancelation confirmation to the billing address given at check out.
Some firearms and accessories new to the market might have back ordered or allocated status, and are on a first come first serve basis. Placing your order will secure you a place in line for the item. If you place an order for a firearm and/or accessory that is back order or allocated, then choose to cancel your order there will be a 20% administrative fee for processing.
New items getting released to the market that have a 90 day or greater lead time may be reserved. There is a 33.3% non-refundable deposit due on allocation of order. If item is not a normal stocking item with Top Notch Tactical there is a 50% non-refundable deposit.
If item is not in stock, pricing on website reflects last selling price. If an item had a pricing increase inflicted by manufacturer Top Notch Tactical is not liable to absorb such costs.
-ALL FIREARM SALES ARE FINAL (Includes Fire Control Parts / Internal Parts)-

If you receive defective ammunition, or if there has been a recall on a certain lot of ammunition, we will assist you in contacting the manufacturer to obtain a replacement product.
Service Area
United States of America

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.