BBB Accredited Business since

Old Cannery Furniture Warehouse LLC, The

Phone: (253) 863-0422 Fax: (253) 891-6802 13608 Valley Ave E, Sumner, WA 98390 http://www.oldcanneryfurniture.com


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Description

This company offers furniture retail sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Old Cannery Furniture Warehouse LLC, The meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Old Cannery Furniture Warehouse LLC, The include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Old Cannery Furniture Warehouse LLC, The
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 1997 Business started: 10/01/1984 Business started locally: 10/01/1984
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Sherry Grout, Owner Mr. Dennis Browe, General Manager
Contact Information
Customer Contact: Mr. Dennis Browe, General Manager
Principal: Ms. Sherry Grout, Owner
Business Category

Furniture - Retail

Hours of Operation
Monday - Friday
9:00am - 8:00pm
pick-up til 7:30pm

Saturday & Sunday
9:00am - 6:00pm
pick-up til 5:30pm
Refund and Exchange Policy
We allow you to return any purchase for exchange or a refund within 30 days of purchase with the exception of Scratch and Dent, As-Is, and Tent Sold merchandise. (merchandise purchased in our parking lot) Those items purchased as Scratch and Dent, As-Is, and merchandise purchased in our tent sale can be returned within 7 days of purchase.
Products & Services

Retail Furniture and Mattress Store


Additional Locations

  • 13608 Valley Ave E

    Sumner, WA 98390 (253) 863-0422

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/27/2013 Problems with Product/Service