Business ProfileforThe Old Cannery Furniture Warehouse LLC

I made a ******** purchase from the Old Cannery Furniture Store on September 30th, 2022. This ******** was quoted as being one of the best beds the store carries. This is the second ******** I have purchased from The Old Cannery. Their services, prices and follow through on an issue has always been wonderful. This time, that has not been the case. The ******** I purchased may have not been up to service levels to start, but I would not have noticed as I travel quite a bit. I had a friend come into town and sleep in the bed just purchased and it completely failed. The whole inside of the king ******** sinks in the center. After contacting the Old Cannery, I just wanted to return the bed. After several weeks of back and forth, photos proving the failure, filling out a warranty claim form, I purchased another bed. I also let The Old Cannery know I purchased a new bed. I fully understand how warranties work, but if a ******** fails right away with little to now use, I am not inclined to pay for a pick up of the old bed, then a delivery of a possible repeat ******** failure. I would just like my money returned $2,185.81 to my account. This ******** and The Old Cannery should stand behind their products and certainly their customers.