BBB Accredited Business since 04/01/2001
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This company offers hearth products, garage doors and operators.
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A BBB Accredited Business since 04/01/2001
BBB has determined that Fireside Home Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Fireside Home Solutions' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
These agencies may include:Oregon Construction Contractors Board
700 Summer St NE Ste 300
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr John Waterstraat (President)Customer Contact: Mrs Angela Tatum (Office Manager)Mr Jeff Melberg (Vice President Sales)Mr Tim Reed (General Manager)Mr Steve Tate (Manager)Mr Tom Widdows (CEO)
Fireplace Equipment - Retail, Overhead Garage Doors, Fireplaces, Garage Doors & Openers, Garage Door Repair
Hours of Operation
8:00am - 4:00pm Monday through Friday