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BBB Accredited Business since 04/01/2001

Fireside Home Solutions

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Phone: (503) 598-2354Fax: (503) 620-5699View Additional Phone Numbers18389 SW Boones Ferry Rd, PortlandOR 97224-7674 Send email to Fireside Home SolutionsView Additional Web Addresses

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Description

This company offers hearth products, garage doors and operators.

BBB Accreditation

A BBB Accredited Business since 04/01/2001

BBB has determined that Fireside Home Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Fireside Home Solutions' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

7 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service6
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fireside Home Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 01/04/2000Business started: 11/01/1982
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300
Salem, OR97301-1287
(503) 378-4621
http://www.oregon.gov/ccb

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr John Waterstraat (President)Customer Contact: Mrs Angela Tatum (Office Manager)Mr Jeff Melberg (Vice President Sales)Mr Tim Reed (General Manager)Mr Steve Tate (Manager)Mr Tom Widdows (CEO)
Business Category

Fireplace Equipment - Retail, Overhead Garage Doors, Fireplaces, Garage Doors & Openers, Garage Door Repair

Hours of Operation

8:00am - 4:00pm Monday through Friday

Alternate Business Names
Fireside Contracting Services LLC, Fireside of Washington, Fireside Distributors of Oregon, Inc.
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