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          All New Again® has 1 locations, listed below.

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            Business ProfileforAll New Again®

            Fire and Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/3/2012

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            All New Again® offers construction consulting, interior design and remodeling services specializing in emergency services and restoration in water and fire restoration, asbestos abatement, lead-based paint abatement, mold remediation and dry/wet rot. 

            Products & Services

            Fire and Water Damage Restoration

            Business Details

            BBB File Opened:
            3/21/2013
            Years in Business:
            33
            Business Started:
            1/1/1991
            Business Started Locally:
            1/1/2002
            Business Incorporated:
            7/5/2011
            Accredited Since:
            4/3/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Jon Baer, Member
            Contact Information

            Principal

            • Mr. Jon Baer, Member

            Customer Contact

            • Mr. Jon Baer, Member

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/02/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We hired All New Again September 6th, 2022 to remediate our home for multiple mold problems. They began work on our home October 2022 and finished working on our home December 2022. We paid them, $84,924.06. Upon final testing, we still have the presence of toxic mold. Our general contractor found additional mold in the same spot All New Again left. We were planning to move back into our home and we still cannot live there. We have to pay another company to remediate the mold and have paid several companies to finish parts of the job that were left unfinished. There was no supervisor on site at all, as promised to check. The workers caused more damage than necessary during the demolition.
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melissa A

            07/14/2023

            We used All New Again for both water remediation and reconstruction. Both teams were very experienced, communicative about next steps and any delays, and did amazing quality work. On the remediation side, *** did a thorough job and was also thoughtful on how much needed to be removed versus what wasn't necessary. On the reconstruction side, **** was able to restore everything like nothing happened, even with our specialty paint in one of the rooms. We were extremely impressed with the staff on both sides and the management level teams also helped walk us through the insurance claim process, which went above and beyond what we would expect of any contractor company. While we hope to not need them again for any remediation or reconstruction any time soon, we could not recommend them enough and they are now our go-to for any future challenges or projects.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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