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BBB Accredited Business since

All New Again®

Phone: (888) 485-3333 15408 Main St  Unit 103, Mill Creek, WA 98012 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers construction consulting, interior design and remodeling services specializing in emergency services and restoration in water and fire restoration, asbestos abatement, lead-based paint abatement, mold remediation and dry/wet rot. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All New Again® meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All New Again® include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

82 Customer Reviews on All New Again®
Customer Experience Total Customer Reviews
Positive Experience 81
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 82

Additional Information

BBB file opened: March 21, 2013 Business started: 01/01/1991 in WA Business started locally: 01/01/2002 Business incorporated 07/05/2011 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jon Baer, Member
Contact Information
Principal: Mr. Jon Baer, Member
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Interior Decorators & Designers Mold & Mildew Inspection/Removal/Remediation Furnace Sales & Service Kitchen & Bath - Design & Remodeling Electricians – Residential Plumbers Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Air conditioning & Heating Contractors - Residential Lead Renovator Asbestos Consulting & Testing Duct Cleaning

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Sales: 8:00 AM - 5:00 PM
Service: 12:00 AM - 11:30 PM
Method(s) of Payment
Visa, MasterCard, American Express, Discover, Cash, Checks, In-House Financing and Escrow Payments for those that are trying to sell their home and need special financing.

Customer Review Rating plus BBB Rating Summary

All New Again® has received 4.98 out of 5 stars based on 82 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.