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Find a Location

Anytime Fitness has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAnytime Fitness

    Exercise Programs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Anytime Fitness offers gym membership to help meet your fitness goals with twenty four hour access.

    Business Details

    Location of This Business
    401 Washington Ave N, Orting, WA 98360-9720
    BBB File Opened:
    6/14/2006
    Years in Business:
    10
    Business Started:
    5/1/2013
    Business Started Locally:
    5/21/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • AJAJ, LLC
    Business Management
    • Mr. Andrew Jackson, Owner/Member
    Contact Information

    Principal

    • Mr. Andrew Jackson, Owner/Member

    Customer Contact

    • Mr. Andrew Jackson, Owner/Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I signed up for anytime fitness under the assumption of a cancel-any-time subscription service. upon realizing it was a 2 year contract of $40 a month, I called to attempt canceling. My options presented were to pay $1,000 to cover the rest of the contract (and not use anytime fitness' services unless I started another contract/subscription), OR stay in the contract over the next 2 years and pay it off that way. They did however, let me pause the contract for up to 3 months, but said it would extend my contract by that amount of time. Either option gave me what is in practice a $1,000 debt that I cannot pay in full and will financially burden me as I go on to attend college. The main website to sign up is also vague in it's wording and misleading in it's design. I legitimately cannot find how to cancel in their terms and conditions. I had to sign up to actually be emailed how I can cancel and 2 of the options are "death" and "totally disabled" but of course they have to examine you with an agreed upon physician just to make sure

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marissa P

    1 star

    03/11/2023

    If I could do zero stars I would, long story short i had a 18 month contract with my husband, I called to cancel my account , they told me it would have to be written form so I would have to go in. I go in, they tell me I have 1 more month of my contract left so I will come back to avoid a fee of stopping early. I come back they tell me you and your husband have to pay an additional month (basically because they want us to have access to the gym) makes no sense. So I sign the paper knowing they are going to charge my account so it doesnt get sent to collections. My frustration is that i was out of contract, coming in before the deadline of payment and they make up a reason to charge my account for another month. *** already tried to dispute because they cant extend my contract just because they want to. But they chargeback me which will then once again affect my credit. How do businesses get away with taking advantage of people like this. This is just informational for people to make sure if youre going to cancel they will make it very hard.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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