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Find a Location

Cascade Driving School has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cascade Driving School

      2420 4th Ave E Olympia, WA 98506-4821

    • Cascade Driving School

      10501 Creek St SE STE 4 Yelm, WA 98597-9805

    Business ProfileforCascade Driving School

    Driving School
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Cascade Driving School offers driving instruction for teens and adults.

    Business Details

    This is a multi-location business.

    Find a Location

    Cascade Driving School has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cascade Driving School

        2420 4th Ave E Olympia, WA 98506-4821

      • Cascade Driving School

        10501 Creek St SE STE 4 Yelm, WA 98597-9805

      Location of This Business
      2420 4th Ave E, Olympia, WA 98506-4821
      BBB File Opened:
      2/1/1998
      Years in Business:
      30
      Business Started:
      6/1/1993
      Business Started Locally:
      6/1/1993
      Business Incorporated:
      3/13/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Michael G Jackson, Owner
      Contact Information

      Principal

      • Mr. Michael G Jackson, Owner

      Customer Contact

      • Mr. Michael G Jackson, Owner

      Industry Tip

      BBB Tip: Finding a good driving school near you

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/23/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      On October 4, 2021 we paid for my son to do the teen Driver's ** with Cascade Driving school. He was sign** up to do the teen driving ****** and we had to cancel because he had a lot on his plate. We weren't sure if he would be able to do it in the summer or the fall 2021.When we had to put drivers ** on hold, they told me he can do the class at any time because it was already paid for. On April of this year (2022) I talk** to my son about driver's ** and he said he wasn't interest**. I contact** Cascade and they respond** with this:Hello,Cascade of Olympia has been sold and is under new ownership and are switching everything to the new name but, I did talk to the original owner and he said that if you could send back a copy of the receipt that you paid for the class he will refund you the money that paid minus the 10% cr**it card processing fee. I see that you paid for a Buddy ****** is that correct? Once he refunds you, you can sign up your student for whichever class you would like them to be in whenever they are ready to sign up again.Thank you,Learn2Drive ************ I sent them the information they request** and I never got the refund. Every month since April, I have email** cascade driving school and ask** them the status of the refund and they say they have reach** out to the previous owner.It's August 23, 2022 and I still have no refund.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      SR

      1 star

      07/22/2021

      I was charged twice for one registration. I immediately contacted Cascade Driving School about the duplicate charge and was told it would be refunded within the week. That never happened. I emailed and was not responded to. Called and never heard back. I have finally opened a dispute with my bank to get this corrected. It is extremely unprofessional to not follow up with customers about complaints or concerns.

      Local BBB

      BBB Great West + Pacific

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