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Phone: (425) 774-7794 Fax: (425) 670-8137 4100 194th St SW Ste 210, Lynnwood, WA 98036
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This company offers family dentistry services.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Naghmeh J Izadi DMD include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementDr. Naghmeh Izadi, Owner
THIS LOCATION IS NOT BBB ACCREDITED
4100 194th St SW Ste 210
Lynnwood, WA 98036 (425) 774-7794 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: Dr ***** has been my dentist for a few years now. She has set up specific requirements about her patient paying at the time of service. I have insurance with ************ and as any other dental office doctors usually check patient coverage and patient is supposed to pay for their portion at the time of service. I have records with my FSA account that all last year and part of this year she has always over charged me and her accounts are never correct. I had to spent numerous hours going over my Explanation of Benefits to correct her billings. Today I had an appointment to get my night guard measured and she denied service because ************ is asking her to use a right code for her services so they can pay her. She wants me to pay for that service even though my insurance is covering the charge. She is also according to my records and insurance record owes me 160.00 dollars which she denied to take care of. I am also reporting her to dentistry board for violations of ethic. Product_Or_Service: Dental service
Desired Settlement: DesiredSettlementID: Other (requires explanation) She has over charged me and my FSA account and I want her to come clean with her records and pay my money back.
Business Response: Initial Business Response /* (1000, 7, 2014/08/07) */ response to BBB : We have confirmation by ************************** via the EOB that our patient Ms. ******* ******* has a balance of 236.00 for services provided to her to this date. We are prepared to provide Ms. ******* ******* with a check in the amount of 160.00 claimed by the patient and to waive the $ 236.00 which is owed to our office if the patient agrees that this settles our account and resolves any claims she has against ******* ** *****, DMD. We are sending you (BBB) this release form, and we will make these adjustments upon the receipt of the signed release form by the patient (Ms. ******* *******) . Agreement: This agreement is between Ms. ********* ******* the patient, and ******* ** ***** DMD the dentist. In consideration of the dentist refunding the $ 160.00 to the patient and waiving the patient's account balance of 236.00 patient agrees that this resolves all claims she has against dentist to and prior to this date. Dentist agrees to make these adjustments and to provide patient a duplicate of the diagnostic wax up upon receipt of this release signed by the patient. Patient's Name: __________________________________ Signature: _______________Date: _____________ Witness: _________________ Best Regards, ********** *****, D.M.D. Phone: XXX-XXX-XXXX / Fax: XXX-XXX-XXXX XXXX XXXth ****** SW, Suite *** ********* WA XXXXX