BBB Accredited Business since 07/01/2000
Brent A Skovmand DDS PS
Phone: (360) 825-2191Fax: (360) 825-18302617 Griffin Ave, Enumclaw, WA 98022-2380 Send email to Brent A Skovmand DDS PS
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This company offers family dental services.
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A BBB Accredited Business since 07/01/2000
BBB has determined that Brent A Skovmand DDS PS meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Brent A Skovmand DDS PS' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Brent A Skovmand DDS PS
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|09/23/2013||Billing / Collection Issues | Read Complaint Details|
Complaint Category: None of the Above - Credit, Billing or Collection Complaint Issue
Complaint: Poor communication,was told i was covered by my insurance for procedure,then after procedure i was told i would have to pay. Then i was told it was my responsibility to contact insurance company before having any work done,they failed to inform me of that before hand. Was told i needed a tooth extracted,went to another dentist,and the tooth they wanted to extract was fine it was the tooth in front of it. Had a crown done,and dosent fit correctly. The staff told me they would go over these issues with the dentist and get back with me,never heard anything,until i recieved a letter 8-27-13 saying they had turned it over to collections. Didnt recieve any contact,billing,etc. before this and that was several months ago ,so i figured they decided to forgo the bill.
Business' Initial Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|02/01/2012||Problems with Product / Service|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Washington Department of Health
101 Israel Rd SE
Type of Entity
Incorporated: June 1988, WA
Contact InformationPrincipal: Dr Brent Skovmand (Owner)Customer Contact: Mrs Judith Skovmand
Alternate Business NamesAdvanced Dental Group
Map & Directions
Map & Directions
Address for Brent A Skovmand DDS PS
2617 Griffin Ave
Enumclaw, WA 98022-2380