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Phone: (425) 822-2245 View Additional Phone Numbers 2959 Northup Way, Bellevue, WA 98004
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A family owned company, Nakanishi Dental Laboratory was founded in 1953 with the goal of providing superior dental products. We make every effort to give our clients the best quality restorations while also maintaining a dedication to the highest standards in client service. Located in Washington State, NDL is one of the west coast’s largest and finest dental laboratories, producing high-quality, custom crafted restorations that are designed to fit perfectly.
At Nakanishi Dental Lab, we specialize in a high level of technical partnerships with our clients, allowing us to assist on the laboratory portion of treatment planning for complex restorative cases. Our laboratory team consists of more than 40 dental technicians and we are currently certified/specially trained in all major implant systems.
Nakanishi Dental Laboratory is associated with many dental organizations, including the NADL/NBC, Washington State Dental Laboratory Association, and the Dental Lifeline Network. As of October 2011, NDL became the first privately owned laboratory in the state of Washington to achieve accreditation from the Dental Appliance Manufacturers Audit System (DAMAS). NDL is also a partner in the Dental Resource Alliance Group and an honorary member of the University of Washington Dental Alumni Association.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Nakanishi Dental Laboratory include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Type of Entity
Business ManagementDave Nakanishi, Owner
Refund and Exchange Policy
At Nakanishi Dental Lab we are so convinced that you will be satisfied with our restorations and services that we offer a ten-day full credit or money back warranty. If upon initial inspection our restoration fails to meet your full expectations, return it to us with a complete explanation of the problem within 10 days of delivery for a remake or credit towards your account.
We further warrant that our restorations will be free from errors in workmanship to the extent that we will repair or replace (at our discretion) any product that fails because of errors in workmanship during a five-year period from delivery. When direct fault cannot be determined during the five-year period, the following no fault repair or replacement policy will be followed:
1. Defect within one (1) year, 100% repair / replacement by Nakanishi Dental Lab.
2. Defect within two (2) years, 50% repair / replacement by Nakanishi Dental Lab.
3. Defect within three (3) years, 30% repair / replacement by Nakanishi Dental Lab.
4. Defect within four (4) years, 10% repair / replacement by Nakanishi Dental Lab.
The purchaser shall be responsible for payment of the percentage repair and replacement cost not covered by Nakanishi Dental Laboratory. Such costs shall be computed as of the time of the repair and replacement and not the time of sale.
Dentist has the right to inspect Case(s) prior to acceptance provided that notice of non-acceptance or non-conformance of the Case(s) shall be communicated to Laboratory within a reasonable time (not to exceed 10 business days) after receipt by Dentist.
Laboratory shall be given the opportunity to correct the defect or to replace the Case(s) (at Laboratory’s sole discretion) with a conforming Case(s), within a reasonable time and at the Laboratory cost *(restrictions apply).
Where Dentist requests re-manufacture or repair of the Case(s), Dentist shall resubmit all originals to Laboratory including but not limited to original impressions, models and restoration(s).