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BBB Accredited Business since

Seattle Singles

Phone: (425) 641-1200 Fax: (425) 746-0498 View Additional Phone Numbers 11747 NE 1st St Ste 230, Bellevue, WA 98005 View Additional Email Addresses http://www.realseattlesingles.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers dating at a local level, for clients age 20 and older with the majority of it's members being 40+, with the services tailored to the needs of Seattle singles utilizing a personalized, not digital, service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seattle Singles meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seattle Singles include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 8

Additional Complaint Information

If you have a complaint with the company, you may wish to contact Seattle Singles directly at (425) 641-1200 or seattle@realseattlesingles.com

BBB files indicate that this business has received complaints concerning sales practice issues. Consumers allege when they are invited to visit Seattle Singles' office, company representatives use high-pressure sales tactics to convince consumers to purchase a membership costing between $1,000 and $7,500. Consumers claim the company provides misleading information about the size of its client database. Consumers also allege they are told to sign an agreement that they will not discuss the cost of their membership with other members, or it may result in their membership being cancelled without a refund.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Seattle Singles
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1985 Business started: 07/01/1998 in WA Business started locally: 07/01/1998 Business incorporated 08/16/2004 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
http://www.dor.wa.gov
Phone Number: (800) 451-7985
bls@dor.wa.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Tori Bentley, Business Director Customer Service Ms. Wendy Gode, Regional Director
Contact Information
Principal: Ms. Tori Bentley, Business Director
Principal: Customer Service
Business Category

Dating Service All Other Personal Services (NAICS: 812990)

Products & Services

Seattle Singles offers the following product(s): Dating Services. , Other value-added items to benefit or enhance the lives of Singles in the area., Single Travel Packages.

Method(s) of Payment
VISA/MC/DISC/AMEX/
Refund and Exchange Policy
The company has a no-refund policy once all terms are understood, read, discussed, then agreed to. The contract adheres to Washington State Consumer Law and is intended to protect the consumer and the business in the rare event a matter should arise.
Service Area
This company services the Seattle, WA metro area and Surrounds.

Customer Review Rating plus BBB Rating Summary

Seattle Singles has received 4.67 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.