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      Country
          Country

          Find a Location

          Floform Countertops LLC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Floform Countertops LLC

              22445 76th Ave S Kent, WA 98032-2450

              BBB Accredited Business
            • Floform Countertops LLC

              9615 SW Allen Blvd Ste 103 Beaverton, OR 97005

              BBB Accredited Business
            • Floform Countertops LLC

              3293 W Seltice Way Post Falls, ID 83854

              BBB Accredited Business

            Business ProfileforFloform Countertops LLC

            Countertops
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.2/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/17/2015

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Floform Countertops LLC offers custom kitchen counter tops.

            Products & Services

            Countertops

            Business Details

            This is a multi-location business.

            Find a Location

            Floform Countertops LLC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Floform Countertops LLC

                22445 76th Ave S Kent, WA 98032-2450

                BBB Accredited Business
              • Floform Countertops LLC

                9615 SW Allen Blvd Ste 103 Beaverton, OR 97005

                BBB Accredited Business
              • Floform Countertops LLC

                3293 W Seltice Way Post Falls, ID 83854

                BBB Accredited Business
              BBB File Opened:
              10/16/2001
              Years in Business:
              63
              Business Started:
              1/1/1961
              Accredited Since:
              6/17/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              144
              Alternate Business Name
              • Floform Countertops
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              8:00 AM - 4:00 PM
              Su:
              8:00 AM - 4:00 PM
              Business Management
              • Mr. Mike Birdwell, Member
              • Ms. Sarah Mendoza, Branch Manager
              • Mr. Craig McManamon, Branch Manager
              • Mr. Britt Karlson, Member
              • Mr. Edward J Sherrit, Member
              • Ms. Heather M Ellis, Member
              • Mr. Owen Kingman, Member
              Contact Information

              Principal

              • Mr. Mike Birdwell, Member
              • Mr. Britt Karlson, Member
              • Mr. Edward J Sherrit, Member
              • Ms. Heather M Ellis, Member
              • Mr. Owen Kingman, Member

              Customer Contact

              • Mr. Mike Birdwell, Member
              Additional Contact Information

              Fax Numbers

              • (253) 395-1495
                Other Fax
              • (503) 671-0939
                Other Fax

              Phone Numbers

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/07/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              We entered a contract with FLOFORM COUNTERTOPS on October 18, 2023 for countertops to be installed starting 11/5/2023 and completed by 11/23/2023. They installed the countertop on 11/29/2023, plumbing on the 30th. The backsplash is scheduled for December 14th. After the installation we contacted FloForm as the slabs used did not match. The installer and the plumber agreed. However, Floform refused to acknowledge the issue stating it was subtle changes and we approved the counter. We approved a small sized photo sent via email and the picture is not what we got. We continued to ask for a manager to come and see the obvious issue and never received a response. On 12/5 the template person came out, a 19 year employee of FloForm. He said that the slabs were not laid out correctly. That the darker shades should have been together and that two of the seams were not done well. He said don't worry, they will fix this. He sent pictures to the company but they have now stated they will not be fixing the issue. The employee said that when he texted the pictures ******* sent back a hand over the face emoji. We have reached out to ****** as well as this was via them and wait to hear back. Floform has mislead us consistently and have left us with an unfinished and unacceptable countertop.
              Read More

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              bill c

              03/10/2023

              ************ services is horrible. We thought since we originally were directed by ****** where to purchase and install our new countertops we were in good hands.We were told the entire process would be done in one visit. I had to remove some trim around the kitchen window before-hand, which i did. We were given a **** am window. They arrived after 11. They failed to complete the install of the backsplashes due to something regarding the window trim had to be install. I had the pieces with me and told them it I could put them into position (4 pieces total). For whatever reason that didn't work for them. They were supposed to come back the following day. After over an hour past their quoted time-frame I emailed our rep who checked for me only to be told they couldn't make it today. No notification from the company until I called. They were supposed to come back today (Friday). I adjusted my schedule again only to get a call this morning saying they had to cancel again and would not be able to make it out for at least a week (following Friday) at the earliest. Time will tell if and when they actually show up.Avoid this company and make sure if you go through another retailer such as ****** you know who the installers are.

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              BBB Great West + Pacific

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