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This Business is not BBB Accredited

Accountable Plumbing & Rooter LLC

(800) 694-5143View Additional Phone NumbersPO Box 1313, ElmaWA 98541-1313 Send email to Accountable Plumbing & Rooter LLChttp://www.apr-plumbing.com ! There is an alert for this business !

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Description

This company offers plumbing services.

BBB Accreditation

Accountable Plumbing & Rooter LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On August 22, 2013, BBB contacted Accountable Plumbing & Rooter LLC requesting the company modify its advertisement. Specifically, the company is advertising "We are a member of the better business bureau with an A+ rating."

Use of BBB's name may imply BBB Accreditation, although this company is not currently a BBB Accredited Business. BBB's name and seals are federally registered trademarks owned by Council of Better Business Bureaus and may not be used without CBBB's express permission.

Despite several written requests, as of January 29, 2014, Accountable Plumbing & Rooter LLC continues to use BBB's name and advertise "We are a member of the better business bureau with an A+ rating." BBB has not received the company's written assurance it will refrain from using BBB's name in an unauthorized manner.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Accountable Plumbing & Rooter LLC's rating include:

  • Length of time business has been operating.
  • Advertising issue(s) found by BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Accountable Plumbing & Rooter LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Plumbing - Contractor, Irrigation Systems & Equipment, Irrigation Systems - Install/Design, Water Heater - Tankless, Hydronic Heating, Bathroom Remodeling, Construction & Remodeling Services, Water Wells - Pumps Sales & Service, Water Well Drilling & Service, Water Heaters - Repairing, Septic Tanks & Systems Contractors & Dealers, Plumbing - Renovation & Repair, Drainage Contractors, Kitchen Remodeling

Additional Information

top
BBB file opened: 06/16/2010Business started: 08/01/2009
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW
Tumwater, WA98501-5414
(800) 647-0982
http://www.lni.wa.gov

Washington State Department of Ecology
300 Desmond Dr SE
Lacey, WA98503-1274
(360) 407-6000
http://www.ecy.wa.gov

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Michael Walther (Member)
Business Category

Plumbing - Contractor, Irrigation Systems & Equipment, Irrigation Systems - Install/Design, Water Heater - Tankless, Hydronic Heating, Bathroom Remodeling, Construction & Remodeling Services, Water Wells - Pumps Sales & Service, Water Well Drilling & Service, Water Heaters - Repairing, Septic Tanks & Systems Contractors & Dealers, Plumbing - Renovation & Repair, Drainage Contractors, Kitchen Remodeling

Hours of Operation

Monday-Friday
8:00am-5:00pm

Industry Tips
BBB Warns Spring Time Brings Home Improvement Scams
Heating Your Home
Home Improvements
LocationsX

1 Locations

  • PO Box 1313 

    Elma, WA 98541-1313(360) 346-0199
    (360) 495-0899
    (360) 943-9452
    (360) 533-9031
    (800) 694-5143
    (360) 577-7473

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Accountable Plumbing & Rooter LLC is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (360) 346-0199
  • (360) 495-0899
  • (360) 943-9452
  • (360) 533-9031
  • (360) 577-7473
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on July 15, 2013. This includes all complaints filed electronically that meet our reporting guidelines.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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On August 22, 2013, BBB contacted Accountable Plumbing & Rooter LLC requesting the company modify its advertisement. Specifically, the company is advertising "We are a member of the better business bureau with an A+ rating."

Use of BBB's name may imply BBB Accreditation, although this company is not currently a BBB Accredited Business. BBB's name and seals are federally registered trademarks owned by Council of Better Business Bureaus and may not be used without CBBB's express permission.

Despite several written requests, as of January 29, 2014, Accountable Plumbing & Rooter LLC continues to use BBB's name and advertise "We are a member of the better business bureau with an A+ rating." BBB has not received the company's written assurance it will refrain from using BBB's name in an unauthorized manner.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.