This business is not BBB accredited.Additional Locations
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This company offers past due rent collection for apartment complexes.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for RentCollect Global include:
- 263 complaint(s) filed against business
Factors that raised the rating for RentCollect Global include:
- Length of time business has been operating
- Response to 263 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||59|
|Total Closed Complaints||263|
Additional Complaint Information
BBB files indicate that this business has received complaints concerning billing and collection issues. Consumers allege the company fails to provide substantiation of charges upon request. Consumers further allege when they call the company for additional information, the company uses improper collection practices by threatening consumers.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Ken Stumbo, CEO Ms. Karen DeNyse, Compliance Manager Ms. Cathy Tetzlaff, CFO
Collection Agencies Data Processing Service
Hours of OperationMonday - Friday
8:00am - 5:00pm
Alternate Business NamesI Q Data International Inc
BBB generally reports 100% of all reportable complaints except for those businesses who maintain a large volume of complaints. BBB currently publishes 30% for RentCollect Global.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview