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Find a Location

Closets by Design Seattle has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforClosets by Design Seattle

    Closet Organizers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers design, fabrication and installation of custom closets, garage organizers, entertainment systems, wall beds, home offices, laundry rooms, mudrooms, craft rooms and sewing rooms, etc.

    Business Details

    This is a multi-location business.

    Find a Location

    Closets by Design Seattle has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2523 Pacific Hwy E Ste C, Fife, WA 98424-1009
      BBB File Opened:
      3/30/2000
      Years in Business:
      32
      Business Started:
      2/1/1992
      Business Started Locally:
      2/1/1992
      Business Incorporated:
      1/1/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Manufacturing Group LLC
      Business Management
      • Mr. Truman Jepson, Member
      • Mr. Kevin Jepson, Member
      Contact Information

      Principal

      • Mr. Truman Jepson, Member

      Customer Contact

      • Mr. Kevin Jepson, Member
      Additional Contact Information

      Fax Numbers

      • (253) 896-4900
        Primary Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I ordered a built in office system from Closets By Design in Fife. They came out in April to measure and show me options. I ended up ordering. They set the installation for June 22. On June 21st, I received a call that said they would not have my glass doors on the day of install and would have to come back out. On the day of install, they arrived a room full of plywood pieces, many of which were not cut to the correct size. One installer went back and forth to the warehouse several times. I will upload the email chain that shows the pictures of the first install. Nothing was plumb or level, there were visible seams everywhere, gaps, the 'wardrobe' section was not flush with other pieces... they put a large divot in my ceiling and destroyed the paint on my front door trim.They came back out on the 28th, I believe. The same installers... they had to take the whole thing out to fix what they did. While it is much better, I still have visible seams, small gaps, the drawer that is where my leg rests most of the time has a sharp edge, because these are not the quality they were purported to be when I ordered. The worst part of the cabinets themselves is the file drawers- they used plywood inside instead of the metal bars, but even if they had used the bars, they are set 2" too low to be used for hanging files. On top of this, they spackled my ceiling. That's it, no sanding, no paint, and they did nothing to fix my front door trim. When I sopke to the office the next day, they told me the owners were out of town. When I said I needed to speak with them because I was still not happy, they said they would call the next week. The next day, they charged the full amount to my card and the owners never got back to me. I tried calling at the end of the next week. Nothing.
      Read More

      Customer Reviews

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