BBB Accredited Business since

Major Blinds

Phone: (425) 454-3400 Fax: (253) 639-8742 View Additional Phone Numbers 12943 SE 288th Pl, Auburn, WA 98092 http://www.majorblinds.com View Additional Web Addresses


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Description

This company offers window treatment sales and installation; including blinds, shades, shutters and awnings.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Major Blinds meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Major Blinds include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Major Blinds
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 29, 2008 Business started: 11/01/2007 Business started locally: 11/01/2007
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
http://www.lni.wa.gov
Phone Number: (800) 647-0982

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Leif Anderson, Member Mrs. Angi Anderson, President
Contact Information
Customer Contact: Mrs. Angi Anderson, President
Principal: Mr. Leif Anderson, Member
Business Category

Blinds Window Shades Window Shades - Equipment & Supplies Windows Awnings & Canopies Venetian Blinds - Dealers Vertical Blinds Blind and Shade Manufacturing (NAICS: 337920)

Alternate Business Names
Blinds and Awnings Northwest Corp

Customer Review Rating plus BBB Rating Summary

Major Blinds has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 12943 SE 288th Pl

    Auburn, WA 98092 (425) 454-3400 (206) 467-6100 (253) 639-3186 (855) 816-2175

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/24/2016 Delivery Issues | Read Complaint Details
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Additional Notes

Complaint: On 12/4/2015 a salesman for Major Blinds came to our home and we placed an order for several Hunter Douglas roller shades with cassettes. At the time he took a significant deposit, charged to our credit card. It is now January 29, 2016, almost 2 months later, and we have not heard a word from Major Blinds since 12/4/2015. We have left messages on their answering machine. .

Desired Settlement: 1. Have Major Blinds contact us immediately, and come to install the blinds. 2. If they are no longer in business then a full refund of our deposit.

Business Response:

We received your email today but have already been dealing with this customer and have everything resolved.  This customer thought we may have been out of business after not hearing from someone for a while.  We had a change of office managers over the past month and have had some communication and follow up problems that we now have resolved.  This customer is being taken care of though and his product will be installed in his home next Tuesday. 


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Major Blinds
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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