This business is not BBB accredited.

Futon Factory

Additional Locations

Phone: (206) 528-9977 10001 Aurora Ave N, Seattle, WA 98133 http://www.futonfactory.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers the retail of children's furniture, furniture, beds and mattresses.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Futon Factory include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Futon Factory
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 05, 1998 Business started: 10/01/1997 Business started locally: 10/01/1997 Business incorporated 10/01/1997 in WA
Type of Entity

Corporation

Business Management
Mr. David Bolles, President Mr. John DeRaspe, Vice President Ms. Monica DeRaspe-Bolles, Manager
Contact Information
Principal: Mr. David Bolles, President
Customer Contact: Mr. John DeRaspe, Vice President
Business Category

Beds - Retail Furniture - Childrens Furniture - Retail Mattresses Bedding

Alternate Business Names
Epoch Design LLC

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    10001 Aurora Ave N

    Seattle, WA 98133 (206) 528-9977

  • THIS LOCATION IS NOT BBB ACCREDITED

    12230 NE Woodinville Dr

    Woodinville, WA 98072 (425) 424-3790 (425) 284-3790

  • THIS LOCATION IS NOT BBB ACCREDITED

    15011 NE 24th

    Redmond, WA 98052 (425) 746-9920

  • THIS LOCATION IS NOT BBB ACCREDITED

    4725 196th Ave SW

    Lynnwood, WA 98036 (425) 775-4944

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.